Privacy Policy

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Privacy policy for users of www.marketpeak.com

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the statutory provisions and in compliance with the relevant data protection regulations. In this privacy policy we inform you about the data processing in the context of the conclusion and the execution of a user contract, as well as the visit of the website www.marketpeak.com .

1. data controller

Responsible authority in the sense of the data protection laws is:
PEAK TECH - FZCO (in the following: MARKETPEAK) represented by the CEO, Mr. Sergej Heck
DSO-IFZA
Dubai Silicon Oasis

Dubai, UAE

 

Our data protection representative for the EU is:

Thilo Noack

Seabystraße 17a , 24576 Bad Bramstedt

[email protected]

 

2. the purposes and legal bases of the processing of the data

We collect personal data for the following purposes and legal bases of data processing. We process your personal data in compliance with the Data Protection Basic Regulation (DSGVO), the Federal Data Protection Act (BDSG) and all other relevant laws.

3. storage of personal data

We store your personal data for as long as it is necessary to achieve the respective purpose of processing or as long as the storage is subject to a statutory retention period. Data that we process on the basis of your given consent will be stored until you revoke your consent. Data which we process for the execution of a contract with you will be stored for as long as the contractual relationship exists and, if applicable, beyond that, if statutory retention periods oblige us to do so. We store data that we process on the basis of our legitimate interests as long as your interest in deleting the data does not predominate.

4. access data

When using our website for information purposes, we only collect the personal data that your browser transmits to our server. If you would like to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security:

 

IP address

Date and time of the request

Time zone difference to Greenwich Mean Time (GMT)

Contents of the request (concrete page)

Access status/HTTP status code

amount of data transferred in each case

Website from which the request originates

browser

Operating system and its interface

Language and version of the browser software

However, our web server stores this data separately from other data, and it is not possible for us to assign this data to a specific person. After an anonymous evaluation for statistical purposes these data will be deleted immediately.

This data processing is based on Art. 6 Para. 1 S.1 lit. f DSGVO in order to safeguard MARKETPEAK's legitimate interests, namely the optimisation of our offer.

5. log file information

In addition, log file information (your IP address) is stored as soon as you log into your account and make any changes (e.g. place an order or change your contact details). These data are stored for security reasons as long as it is necessary for the clarification of abuse or fraud actions, and deleted afterwards. Data, the further storage of which is necessary for evidence purposes, are excluded from deletion until the respective incident has been finally clarified.

This data processing is based on Art. 6 Para. 1 S. 1 lit. f DSGVO to protect our legitimate interests, namely the prevention of misuse of our offer.

6. use of cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie. Cookies cannot execute programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

Our website uses the following types of cookies, the scope and function of which are explained below:

a) Transient cookies are automatically deleted when you close your browser. This includes session cookies in particular. They store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This allows your computer to be recognised when you return to our website. The session cookies are deleted when you log out.

b) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

c) Flash cookies are not captured by your browser, but by your Flash plug-in. These objects store the required data regardless of the browser you are using and do not have an automatic expiration date.

d) Third party cookies are not set by MARKETPEAK, but by a third party. Third-party cookies are created by the "social media plug-ins" (see below) of social networks such as Facebook, Instagram, Google Analytics, YouTube, etc. which are integrated into the MARKETPEAK website. These Third Party Cookies are generated by embedded plugins or technologies of the respective organizations. MARKETPEAK has no control over the cookies and privacy settings of these services or organizations and expressly points out that our third party services are subject only to their respective cookie & privacy policies.

Cookie Information from the following third-party services can be found under these links:

YouTube, Google Analytics:

www.google.com/intl/de/policies/technologies/cookies/=- proudly presents

Facebook, Instagram:

www.facebook.com/help/cookies/

You can configure your browser settings according to your wishes and refuse to accept cookies. If you do not want the Flash cookies to be processed, you must install an appropriate add-on, such as  B "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually. We would like to point out that by deactivating cookies you may not be able to use all the functions of this website.

7. establishing contact

When you contact us by e-mail, the data you provide (your e-mail address and your name) will be stored by us to answer your questions. We will delete the data that arises in this context after the storage is no longer necessary, e.g. when your request has been dealt with. Otherwise, processing will be restricted if there are legal storage obligations.

The legal basis for this processing is your consent pursuant to Art. 6 Para. 1 S. 1 lit. a DSGVO.

8. collection of personal data at conclusion of contract and payment

If you register as a user, the following of your personal data will be processed:

e-mail address, name, last name, country

We use these data exclusively for the purpose of the execution of the contract and the necessary communication with you, as well as for the purpose of payment processing. This also includes the initiation, conclusion and execution of the contract. The data is stored by us until the complete execution of the contract. Insofar as commercial and tax retention periods exist, the storage period can be up to 10 years.

The legal basis for data processing is Art. 6 Para. 1 S. 1 lit. b DSGVO. The legal basis for further storage for tax and commercial reasons is Art. 6 para. 1 sentence 1 lit. c DSGVO.

In addition, MARKETPEAK is legally obliged, within the framework of the "know-your-customer" procedure for the purposes of money laundering prevention, to identify future users by means of a legitimation check (so-called "KYC check") before concluding a user contract. The following personal data will be processed within the scope of the audit: Salutation, first name, surname, address, nationality, place of birth, date of birth.

The legal basis for this data processing is Art. 6 Para. 1 S. 1 lit. c DSGVO.

9th Newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers. For the registration to our newsletter we use the so-called Double-Opt-in-Procedure. This means that after your registration we will send you an e-mail to the given e-mail address in which we will ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store the IP addresses you use and the dates of registration and confirmation. The purpose of the procedure is to prove your registration and, if necessary, to clarify any possible misuse of your personal data.

Your e-mail address is the only mandatory information for sending the newsletter. The indication of further, separately marked data is voluntary and will be used to address you personally. After your confirmation we save your e-mail address for the purpose of sending you the newsletter.

You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail.

Our service provider for sending the newsletter is GetResponse Sp.z o.o. ARKOĊƒSKA 6/A3, 80-387 GDANSK, Poland (hereinafter referred to as GetResponse). A separate order data processing contract was concluded with the service provider in order to guarantee the protection of your personal data. GetResponse is a service with which, among other things, the dispatch of newsletters can be organized and analyzed. The data entered by you for the purpose of newsletter subscription will be stored on the servers of GetResponse.

When we send newsletters using GetResponse, we can determine whether a newsletter message has been opened and which links have been clicked. GetResponse also enables us to subdivide newsletter recipients according to different categories (so-called tagging). The newsletter recipients can be subdivided according to gender, personal preferences or customer relationship (e.g. customer or potential customer). In this way, the newsletters can be better adapted to the respective target groups. Further information is available at: https://www.GetResponse.de. For more information, please refer to the GetResponse Privacy Policy at: https://www.getresponse.de/email-marketing/legal/datenschutz.html.

If you do not want an analysis by GetResponse, you have to unsubscribe from the newsletter. For this purpose we provide a corresponding link in every newsletter message. You can also unsubscribe from the newsletter directly on the website.

This data processing takes place on the basis of your consent. Legal basis is Art. 6 para. 1 sentence 1 lit. a DSGVO

10. data transfer

We only pass on your personal data to third parties insofar as this is necessary for the execution of the contract or to safeguard our legitimate interests. We also make use of external service providers (contract processors) for the execution of the contract. Separate contract data processing agreements have been concluded with the service providers in order to ensure the protection of your personal data.

  1. The payment data of the user, namely first name, surname, address, e-mail address, telephone number, date of birth, IBAN and BIC are forwarded to credit institutions or payment intermediaries for payment processing.

  2. In order to process our accounting, we pass on personal data, namely first name, surname, address, e-mail address and telephone number to our external accounting service provider.

These data transfers to the mentioned service providers are carried out to carry out the contractual relationship with you as the user, as well as to protect our legitimate interests. The legal basis for these data processing operations is Art. 6 para. 1 sentence 1 lit. b and lit. f DSGVO.

11. use of Google Analytics

This website uses Google Analytics, a web analysis service provided by Google LLC ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. However, if IP anonymization is enabled on this website, Google will previously truncate your IP address within member states of the European Union or other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

Alternatively, you can prevent Google Analytics from capturing your data by clicking on the following link. An opt-out cookie is set to prevent your data from being collected in the future when you visit this website: PUT LINK HERE

Please note that if you delete the cookies in your browser settings, this may result in the Opt-Out-Cookie being deleted and possibly having to be reactivated by you.

This website uses Google Analytics with the extension "anonymizeIp". This means that IP addresses are further processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you is related to a person, this is excluded immediately and the personal data is deleted immediately.

We use Google Analytics to analyse the use of our website and to improve it regularly. The statistics obtained will enable us to improve our services and make them more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Third Party Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Terms of Use:

http://www.google.com/analytics/terms/de.html, data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the data protection declaration: http://www.google.de/intl/de/policies/privacy.

This website also uses Google Analytics for a cross-device analysis of visitor flows, which is carried out via a user ID. You can deactivate the cross-device analysis of your use in your customer account under "My data", "Personal data".

This data processing is used to measure and evaluate visitor flows on our website in order to obtain an accurate overview of visitor numbers, usage interests and other relevant information for the design of our corporate structures and the website. This data processing is carried out on the basis of Art. 6 Para. 1 S.1 lit. f DSGVO in order to safeguard MARKETPEAK's legitimate interests, namely the optimisation of our offer.

12th Facebook fan page

MARKETPEAK uses the technical platform and services of Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland (hereinafter: Facebook) for the information service offered here. The website also contains a link to MARKETPEAK's Facebook fan page.

In the opinion of the ECJ, there is a joint responsibility within the meaning of Art. 26 DSGVO between Facebook and the operator of a Facebook fan page for the personal data processed via the Facebook fan page. For this reason, Facebook and MARKETPEAK have concluded a joint responsibility agreement, which they can access here.

MARKETPEAK provides you with the following information about data processing on our Facebook fan page:

Responsible persons

The processing of your personal data on the Facebook fan page of MARKETPEAK takes place in joint responsibility with MARKETPEAK:

Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland

data processing

When accessing a Facebook fan page, the IP address of your end device is transmitted to Facebook. According to Facebook, this IP address is anonymized and deleted after 90 days, at least if it is a German IP address. In addition, Facebook stores further information about the end devices of its users, e.g. the Internet browser used. This may enable Facebook to assign IP addresses to individual users. If you are logged into your Facebook account while visiting our fan page, a cookie containing your Facebook identifier will be stored on your device. This cookie allows Facebook to track your visit to our fan page and how you used it. Facebook uses this information to provide you with customized content or advertising.

If you do not want this, you should log out of your Facebook account or deactivate the "Stay logged in" function. We also recommend that you delete cookies from your device and exit and restart your browser. This process deletes Facebook information that allows Facebook to link to you.

However, if you want to use the interactive features of our fan page, you will need to re-register with Facebook using your Facebook credentials. This also makes it possible for Facebook to link to you again.

In what way Facebook uses the data from visits to Facebook pages for its own purposes, to what extent activities on the Facebook page are assigned to individual users, how long Facebook stores this data and whether data from a visit to the Facebook page is passed on to third parties, is not conclusively and clearly named by Facebook and is not known to us. As a user of our fan page, we can only refer you to Facebook's comments on data protection.

The data collected about you in this context is processed by Facebook and may be transferred to countries outside the European Union.

Facebook describes in general terms what information it receives and how it is used in its data use guidelines. There you will also find information on how to contact Facebook and how to set up advertisements. The data usage guidelines are available at the following link: http://de-de.facebook.com/about/privacy

The complete Facebook data guidelines can be found here:

https://de-de.facebook.com/full_data_use_policy

Facebook's privacy policy contains further information on data processing:

https://www.facebook.com/about/privacy/

Objection possibilities (so-called Opt-Out) can be set here: https://www.facebook.com/settings?tab=ads and here http://www.youronlinechoices.com

Facebook Inc., the US parent company of Facebook Ireland Ltd., is certified under the EU-U.S. Privacy Shield and thus undertakes to comply with the requirements of European data protection law. For more information about Facebook's Privacy Shield status, visit https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active.

The transfer and further processing of personal data of users in third countries, such as the USA, as well as the associated possible risks for you as a user cannot be assessed by us as the operator of the Facebook fan page.

Insights Function

Facebook also provides a series of statistical data for MARKETPEAK as a fan page operator as part of the so-called "Insights" function. These statistics are generated and provided by Facebook. As the operator of the fanpage, we have no influence on the creation, in particular we cannot prevent this function. As part of the "Insights" function, the following information is displayed to us for the categories "Fans", "Subscribers", "Persons Reached" and "Interacting Persons" for a selectable period of time:

Page activities such as page views, page previews, actions on the page; reach activities such as "Like" information, people reached and recommendations, post activities such as post interactions, video views, comments, shared content.

We also receive statistical information about the Facebook groups associated with our fan page. In accordance with the Facebook Terms of Use, which each user has agreed to when creating a Facebook profile, we may also identify subscribers and fans of the site and view their profiles and other shared information from them.

More information about this can be found on Facebook at the following link:

http://de-de.facebook.com/help/pages/insights.

MARKETPEAK uses this data, which is available in aggregated form, to make contributions and activities on the fan page more attractive for users, e.g. for planning the content and timing of contributions. The legal basis for this data processing is Art. 6 Para. 1 S. 1 lit. f DSGVO, namely our legitimate interest in optimising our offer.

storage period

We do not store information provided by Facebook for longer than your interest in deletion or anonymization outweighs.

If you no longer wish to have the data processing described here processed in the future, please cancel the connection of your user profile to our fan page by using the functions "I no longer like this page" and/or "No longer subscribe to this page".

Your rights as a data subject Person

We encourage you to contact Facebook directly with any requests for information or other questions regarding your rights listed at the end of this Privacy Statement, as only Facebook has full access to user information. Should you nevertheless send your request to us, it will of course still be processed and additionally forwarded to Facebook.

13. use of social media plug-ins

We use social media plug-ins (hereinafter: plug-ins) from these providers:

Facebook, YouTube, Instagram, Twitter.

We use the so-called two-click solution. This means that when you visit our site, no personal data is initially passed on to the providers of the plug-ins. You can recognize the provider of the plug-in by the mark on the box above its initial letter or the logo. We offer you the possibility to communicate directly with the provider of the plug-in via the button. Only if you click on the marked field and thereby activate it will the plug-in provider receive the information that you have called up the corresponding website of our online service. By activating the plug-in, personal data is transferred from you to the respective plug-in provider and stored there (for US providers in the USA). Since the plug-in provider collects data in particular via cookies, we recommend that you delete all cookies via your browser's security settings before clicking on the grayed-out box.

We have no influence on the collected data and data processing operations, nor are we aware of the full scope of data collection, the purposes of processing, the storage periods. Also for the deletion of the collected data by the plug-in provider no information is available to us.

The plug-in provider stores the data collected about you as user profiles and uses these for the purposes of advertising, market research and/or the needs-based design of its website. Such evaluation is carried out in particular (also for users who are not logged in) in order to display demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Through the plug-ins we offer you the possibility to interact with social networks and other users, so that we can improve our offer and make it more interesting for you as a user.

The data transfer takes place regardless of whether you have an account with the plug-in provider and are logged in there. If you are logged in with the plug-in provider, your data collected by us will be directly assigned to your existing account with the plug-in provider. If you press the activated button and link the page to  B., the plug-in provider also stores this information in your user account and communicates it publicly to your contacts. We recommend that you log out regularly after using a social network, especially before activating the button, as this allows you to avoid being assigned to your profile by the plug-in provider.

Further information on the purpose and scope of the data collection and processing by the plug-in provider can be found in the following data protection declarations of these providers. There you will also find further information on your rights in this regard and setting options to protect your privacy:

YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is a subsidiary of Google LLC, which has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework

Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA; For more information, please refer to Instagram's Privacy Policy: http://instagram.com/about/legal/privacy/ ; Instagram has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework

Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA; For more information, please refer to Twitter's privacy policy at http://twitter.com/privacy ; Twitter Inc. is committed to the principles of the EU-US Privacy Shield. You can find more information at: https://www.privacyshield.gov/participant?id=a2zt0000000TORzAAO&status=Active

Facebook Ireland Ltd., 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland; Facebook Inc., the US parent company of Facebook Ireland Ltd., is certified under the EU-U.S. Privacy Shield and thus undertakes to comply with the requirements of European data protection law. For more information about Facebook's Privacy Shield status, visit https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active. The complete Facebook data policy can be found here: https://de-de.facebook.com/full_data_use_policy

This data processing is based on Art. 6 Para. 1 S. 1 lit. a DSGVO based on your consent and on Art. 6 Para. 1 S.1 lit. f DSGVO to protect the legitimate interests of MARKETPEAK, namely the optimization of the offer.

14. your rights

You have the right:

(1) to request information on the categories of data processed, the purposes of processing, any recipients of the data, the planned storage period (Art. 15 DSGVO)
(2) to request the correction or supplementation of incorrect or incomplete data (Art. 15 DSGVO)
(3) to request the correction or supplementation of inaccurate or incomplete data (Art. 15 DSGVO)(4) to request the correction or supplementation of inaccurate or incomplete data (Art. 15 DSGVO)(4) to request the correction or supplementation of inaccurate or incomplete data (Art. 15 DSGVO)(4) to request the correction or supplementation of inaccurate or incomplete data (Art. 15 DSGVO)(4) to request the correction or supplementation of inaccurate or incomplete data)(4)
(3) to revoke
a consent
given at any time with effect for the future (Art. 7 para. 3 DSGVO);
(4) to object to
data processing which is to be carried out on the basis of a legitimate interest for reasons arising from your particular situation (Art. 21 para. 1 DSGVO);
(5) in certain cases within the framework of Art. 17 DSGVO to demand the deletion of data - in particular if the data is no longer required for the intended purpose or if it is processed unlawfully, or if you have withdrawn your consent in accordance with (3) above or have declared an objection in accordance with (4) above;
(6) to demand
the restriction of the processing of data under
certain conditions if deletion is not possible or if you have given your consent in accordance with (4) above;
(6) to demand
the restriction of the processing of data under
certain circumstances if deletion is not possible or if you have given your consent in accordance with (4) above. the obligation to delete is disputed (Art. 18 DSGVO)
(7) on data transferability, i.e. you can receive the data you have provided to us in a common machine-readable format such as CSV and, if necessary, transfer it to others (Art. 20 DSGVO).

In order to assert their rights, the end customer can contact MARKETPEAK (see address at the beginning of the privacy policy) or the MARKETPEAK data protection officer under [email protected]

If you are of the opinion that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can also contact the responsible data protection supervisory authority.

A list of all data protection authorities can be found under the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/addresses_links-node.html

15. changes to the data protection declaration

We reserve the right to change the data protection declaration in order to adapt it to changes in the legal situation or to changes in our offers.